How does the Money Back Guarantee work?

Pettable is the only referral site that offers a Money Back Guarantee encompassing a full 100% refund for two reasons: (1) if you do not qualify for a letter after your consultation or (2) your landlord does not accept it after filing a complaint with the HUD. The details: Our refund and cancellation policy ensures that our team of licensed mental health professionals are effectively allocating their support to those in need. Once signed, your order is non-refundable, unless you meet the following two reasons: (1) you do not qualify for an ESA letter after your consultation as determined by the licensed mental health professional or (2) if your landlord does not accept your ESA letter after filing a complaint with HUD.